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IT Services

We provide a variety of IT Services to businesses from small “one man bands” to multi site businesses with 1000’s of employees.  Our services are arranged on the individual business circumstances and requirements.  We don’t just offer a vanilla service, we strive to provide a cost effective service or complement you existing internal resources.

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[holo_list_item icon=”li_cloud”]IT Support[/holo_list_item]
[/holo_list]Fox a fixed price per month or year, we offer our IT Support & Maintenance Contracts.  The price of these IT Support Contracts is based on the level of response, for example, Next Business Day, 4 hour etc.  This is the time we guarantee to be onsite to solve the problem – but for convenience we aim to solve 90% of problems on first contact by telephone or email.  We do this by using skilled & experienced staff to talk our users through they’re problems or using software to control the users device.

As an IT Support Contract customer, you can expect loan equipment whilst repairs are carried out, regular proactive maintenance to mitigate downtime & get the benefit of having your own IT Department with out the cost!

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[holo_list_item icon=”li_cloud”]Computer Repair[/holo_list_item]
[/holo_list]We offer a range of repair services for computers, laptops, iPad’s, iPhone & Printers.  We have skilled technicians that can solve many problems that other repair companies won’t!  We are able to repair logic boards, replace broken screens, maintain & service printers & multifunction devices, replace broken usb ports & much more.  For further information please take a look at out Repair & Servicing page here.  We even offer FREE collection & return in the Abergavenny area.

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[holo_list_item icon=”li_cloud”]IT Audit & Review[/holo_list_item]
[/holo_list]It is best practice in any business to review their services, their business plan and performance.  As IT is integral to many businesses, it is important that these reviews are also carried out on their IT Systems & Processes.  It is also a need to audit the systems to ensure security of critical information and compliance within the law.

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[holo_list_item icon=”li_cloud”]Business Process & IT[/holo_list_item]
[/holo_list]Before implementing any IT Solution, a Business Process review is required.  When this is carried we look to make process and effieciency improvements before mapping these over to an IT Solution.  At this point it is possible to provide a accurate ROI and how it’s calculated.

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